Front Office Receptionist
Job Description
Job Title: Front Office Receptionist
Location: Boulder, CO
Position Type: Full-time
About Us:
Welcome to Vasco Staffing, where we believe in accelerating our clients towards new heights while forging paths to streamline productivity. Our mission is to connect organizations with unparalleled, reliable, and talented professionals, ensuring a fulfilling and reliable experience for all.
Job Description:
We are seeking a friendly and organized front office receptionist to join our practice. As the first point of contact for our patients, you will play a vital role in providing excellent customer service and ensuring the smooth operation of the front desk.
Responsibilities:
- Greeting Patients:
- Welcome patients and visitors with a warm and friendly demeanor.
- Check patients in and out for their appointments.
- Verify patient information and update records as necessary.
- Scheduling:
- Manage the appointment schedule to ensure efficient use of time and resources.
- Schedule new patient appointments and follow-up visits.
- Coordinate appointments with the dental team and communicate schedule changes as needed.
- Billing and Insurance:
- Collect co-payments and payments for services rendered.
- Process insurance claims and verify insurance coverage.
- Assist patients with billing inquiries and payment arrangements.
- Patient Communication:
- Answer phone calls and respond to inquiries in a professional and courteous manner.
- Schedule appointments, answer questions, and provide information about our services.
- Follow up with patients to confirm appointments and provide reminders.
- Administrative Support:
- Perform general office duties such as filing, faxing, and scanning documents.
- Maintain cleanliness and organization of the reception area.
- Assist with other administrative tasks as needed to support the dental team.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in computer applications such as Microsoft Office and dental practice management software preferred but not required.
- Professional demeanor and positive attitude.
- Knowledge of dental terminology and procedures a plus.
Benefits:
- Health Insurance: Comprehensive medical, dental, and vision coverage for employees and their dependents.
- Retirement Plans: Employer-sponsored retirement plans such as 401(k) or pension plans, often with employer matching contributions.
- Paid Time Off (PTO): Allowance of paid vacation days, sick leave, and holidays.
- Life Insurance: Coverage that provides financial protection to the employee’s beneficiaries in the event of death.
- Disability Insurance: Short-term and long-term disability coverage to replace a portion of income if the employee becomes unable to work due to illness or injury.
- Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs): Pre-tax accounts that employees can use to pay for qualified medical expenses, dependent care, or save for future healthcare costs.
- Employee Assistance Program (EAP): Confidential counseling, support services, and resources to help employees manage personal and work-related challenges.
- Professional Development: Opportunities for career advancement, training, tuition reimbursement, and skill development.
- Wellness Programs: Initiatives promoting employee health and well-being, such as gym memberships, wellness incentives, and health screenings.
If you are a motivated and personable individual with a passion for providing exceptional customer service, we encourage you to apply for this position. Join our team and become part of a supportive and patient-focused dental practice dedicated to excellence in dental care.
Vasco Staffing is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to diversity, equity, and inclusion and welcome all qualified applicants to apply.
