marielazabala210
About Candidate
Bilingual college student with strong adaptability, problem-solving, and communication skills. Experienced in customer service, including conflict resolution, managing records, and providing a positive customer experience. Pursuing an Associate’s Degree with coursework in psychology, human anatomy, and medical terminology. Proficient in multitasking in fast-paced environments, with upcoming certifications in Nurse Aide and CPR. Fluent in English and Spanish, eager to apply my skills and education to contribute effectively in diverse entry-level roles across industries.
Location
Education
Work & Experience
Developed and maintained customer service policies and procedures, ensuring consistent adherence to company standards. Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service. Processed payments quickly and accurately, contributing to a significant increase in customer satisfaction. Organized and maintained electronic and paper filing systems, ensuring all records were current and securely stored.
